Follow-Up Study on Free Document Delivery and Interlibrary Loan Service Demonstrates Customer Satisfaction and Generates Improvements
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چکیده
منابع مشابه
Interlibrary Loan and Document Delivery: Best Practices for Operating and Managing Interlibrary Loan Services in All Libraries
Spend your time even for only few minutes to read a book. Reading a book will never reduce and waste your time to be useless. Reading, for some people become a need that is to do every day such as spending time for eating. Now, what about you? Do you like to read a book? Now, we will show you a new book enPDFd interlibrary loan and document delivery best practices for operating and managing int...
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In any business to customer (B2C) or business to business (B2B) type of environment, a customer is the ultimate goal and objective. More often than not, it can be quite an issue. This perhaps due to the fact that organizations sometimes do not really understand of what actually goes on in a customer’s mind. As such, this predicament has provided as a challenge task to most business conglomerate...
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OBJECTIVE The research describes an extensible method of evaluating and cancelling electronic journals during a budget shortfall and evaluates implications for interlibrary loan (ILL) and user satisfaction. METHODS We calculated cost per use for cancellable electronic journal subscriptions (n=533) from the 2013 calendar year and the first half of 2014, cancelling titles with cost per use grea...
متن کاملLegal Solutions in Electronic Reserves and the Electronic Delivery of Interlibrary Loan
What do you do to start reading legal solutions in electronic reserves and the electronic delivery of interlibrary loan? Searching the book that you love to read first or find an interesting book that will make you want to read? Everybody has difference with their reason of reading a book. Actuary, reading habit must be from earlier. Many people may be love to read, but not a book. It's not fau...
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Inter-Library Loan (ILL) service is one of the services provided by libraries that offers users a way to access library resources beyond their affiliated libraries. Additionally, it allows participating libraries to share and maximize their resources. This work examines the ILL process used by libraries in Singapore and proposes that the existing paper-based manual system be replaced by a Web-b...
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ژورنال
عنوان ژورنال: Evidence Based Library and Information Practice
سال: 2013
ISSN: 1715-720X
DOI: 10.18438/b8960m